Hi nxat community!
Throughout our journey, we've continually listened to insights and ideas from the nxat community. Your suggestions have driven our initiatives in unexpected and innovative directions, and this ongoing conversation is what fuels our evolution.
With that in mind, we're making temporary adjustments to enhance the accessibility of our Ticket Support system. From November 1 to December 1, anyone with a registered xat account will be able to open a support ticket in any sections. This trial aims to reintroduce a free, exclusive service for all users, providing everyone with direct access to assistance.
We are committed to improving response times and making internal processes smoother and more intuitive. From managing powers, shortnames, and groups to handling emails and other essential tools, we are here to streamline every step of the ticket system experience.
Thank you for being such an essential part of the nxat world (yes, you!). We're excited to keep evolving the ways we support you, with your feedback at the heart of our progress.
If this doesn't work as expected, let us know there!
By
LaFleur ·
